amazon Echo Dot question

[paul253]

I’m hoping someone can help me out here:

 

For Christmas my wife bought me an Amazon Echo Dot. I love it but I’m having issues with Amazon Music. We do not have Amazon Music Unlimited but we are Prime members. On my Firestick I can open Amazon Music and play pretty much any song I’m looking for, create playlists and so on. My issue is that I cannot get the Echo to play full songs on Amazon Music. If i ask Alexa to play whatever song, it will just play a sample. I don’t understand why I can play full songs on the app but the Echo will not play full songs. Does anyone have any suggestions?

[RobDeer 45]

Is there something in the settings to link your Prime account? If you've already done that, I'm not sure. I know ours plays full songs but I don't think we did anything special.... that I know of.

[paul253]

Do you happen to remember if you did anything special?

[TheEndless7]

If there's more than one music app associated with the account, the Echo won't always think to pull straight from Amazon music.

 

Try saying 'hey Alexa, play Song from Prime Music" and it should figure it out. I think you can also set it to default in the alexa app but I can't remember.

[paul253]

I logged out of my Amazon account and logged into my wife’s on the Alexa app. The songs now appear in the Amazon Music section, which they didn’t before, but they still won’t play. Alexa says she can’t find the songs. I don’t understand

[BrewersSuperCollector]

My wife has my play the songs through pandora

[rwa12]

Silly, not sure if you tried it, but try changing the order in which you ask Alexa. Sometimes I need to ask artist first, sometimes song title first.

[RobDeer 45]

Yes, I would try changing your wording. I guess we don't play music from it much. Our kids will do requests but I really haven't messed around with it too much. I did find this on a quick search:

 

"Well that was simple. Prime music is ONLY available to the prime member and is NOT shared with family. So Echo simply needed to be told to switch users "echo switch user" and it then names who is "connected". So when echo is connected to my wife I can say play prime music or play pop music and it does just fine. If I want to play my uploaded music I simple switch users.... now I should probably load all my music into my wife account but that another story"