Last page in a topic is blank: we're looking for specific reports

[CheezWizHed]

??

 

You asked and now you receive:

 

1. Next Manager thread: http://brewersfandemonium...eply/673075#reply-673075

2. 20 posts per page

3. Blank Page

4. Post #690 was last.

 

Extras:

- I clicked on the "baseball" icon from the Major League Forum to bring me to the last read post in the thread

- Using Firefox.

- Yes, I did answer the poll.

[TooLiveBrew]

I don't know if that the poll has anything to do with this or nothing to do with it, but the new manager thread has come up blank every time I've clicked on the new post icon today. I think I've done so ~4 times.

[1992casey]

Here's a twist.

 

Logged in as an administrator:

1. "next manager" topic: posted the first message on page 27 and immediately deleted it. (Coincidentally, it was a test post for another issue; nothing juicy. http://forum.brewerfan.net/images/smilies/smile.gif)
2. 30 posts per page.
3. Landed on a blank page 27 (see screen capture). Pager has no link to page 26. I had to navigate to page 25 to be able to get to a link for page 26, which contained the current last post.

4. Previous message was a post by moi--same as "current last post" in item 3."

I'm glad I ran across this because we didn't have an example dealing directly with page numbers.

 

I have something about 75% written up. I'll post a draft for member input before I post anything at Support.

[1992casey]

"next manager" thread -- 30 posts per page.

 

Logged in as an administrator: Page 26 is the last page currently showing in the pager on forum page (screen capture: one page short). Clicking on the "new post" icon properly took me to the first new message on page 27.

 

EDIT

 

The same thing is happening when I adjust to 20 posts per page. 39 is the last page showing next to the topic title on the forum page. However, there's a page 40 in the topic. (screen capture: last page is 39). There are currently 769 posts in the topic with (I believe) 17 being hidden. (Last post, Polish Falcons; October 31, 2010 10:25 AM CDT.)

[1992casey]

Four new posts since last visit above.

 

At 20 posts per page, 39 pages appear next to topic title on forum page, even though thread has 40 pages.

 

At 30 posts per page, 26 pages appear next to topic title on forum page, even though thread has 27 pages.

 

Last post: reply 787 by Invader 3K (using admin/mod reply numbering.

[1992casey]

One post added by Sage, October 31, 2010 2:20 PM CDT (reply # 788 for mods/admins). The forum page still lists pages 26/39 last in the pager, while the thread has 27/40 pages.

[1992casey]

Three new posts since last visit, forum page pager still ends on pages 26/39 when topic actually contains pages 27/40. Current last post by MN Brew, 31 October 2010, 3:38 PM CDT, admin/mod reply #791.

[1992casey]

I think that admins/mods are more likely to be affected by incorrect "last" page numbers on the forum page while members are more likely to be affected by hitting the "new post" icon and landing on a blank page. It's gotta be the same bug, though, especially since they both started happening after the same push. Something isn't getting counted correctly.

[1992casey]

1 new post (reply #792 AJAY Oct 31 7:52). Still 26/39 pages. 12th post on page 40 @ both 20 & 30 posts per page.

 

ADDENDUM:

 

Same result with addition of reply #793.

[1992casey]

Last post: reply #793 (admin/mod) / #788 (member) by AJAY Oct 31 11:32 PM CDT 31 October 2010... 39 pages display on forum page; 40 pages in topic; viewing at 20 posts per page.

 

Last post: reply #794 (admin/mod) / #789 (member) by 1992casey Oct 31 5:35 AM CDT a November 2010... 39 pages display on forum page; 40 pages in topic; viewing at 20 posts per page; taken to blank page #39 when clicking on new post icon. Clicked on page 38 in pager, then clicked on page 39 in pager. Newest post was on bottom of page 39.

 

Currently 20 posts on page in member view.

[1992casey]

Still 26/39 pages in pager on forum page, even though topic has 27/40 pages (admin/mod view).

 

[currently 15 posts on last page (27/40) at both 20 and 30 posts per page.]

[1992casey]

Last post: member reply #781 (by yuku tester casey, 1 November 2010, 4:52 AM) appears as first message on page 40.

[1992casey]

After reply #781 (member view) / reply #796 (mod view) was posted by yuku tester casey, the correct numbers appeared on the forum page. The discrepancy appears to be equal to the number of hidden replies in the thread.

 

Shazam! http://forum.brewerfan.net/images/smilies/smile.gif

[1992casey]

1992casey

• 
  using mod/admin reply numbers, replies 797 through 801 are new
• 
  new post icon took me directly to last first unread post at 30 messages per page
• 
  page numbers match up at 30 posts per page: 27 in forum page pager; 27 in topic
• 
  at 20 posts per page, the last page number in the forum page pager is 40; page 41 is needed

yuku tester casey

• 
  using member level reply numbers, replies 782 through 786 are new
• 
  new post icon took me directly to first unread post at 20 messages per page
• 
  page numbers match up at 20 posts per page: 40 in forum page pager; 40 in topic

[1992casey]

1992casey:

• admin/mod reply numbers 802 & 803 are new
• at 30 posts per page, pager properly matches pages in topic (27)
  
• pager mismatches at 20 posts per page: last page is 40 when there are actually 41 pages

[1992casey]

yuku tester casey (member level profile):

 

New post icon

(admin/mod reply #802 and member reply #787) takes me to a blank page 40. To see the two new posts, I needed to click on page 39 in the topic-level pager, then click on page 40 from page 39.

[1992casey]

1992casey @20 posts per page:

• 
  properly taken to first new message in topic (admin/mod reply #804 / member reply #795 by crewcrazy, November 1, 2010 3:59 PM)
• last post in topic: admin/mod reply #810 / member reply #795
  
• 40 pages in forum page pager / 41 pages in thread

1992casey @ 30 posts per page

• 27 pages in forum page pager / 27 pages in thread
• last post in topic: admin/mod reply #810 / member reply #795 by crewcrazy, November 1, 2010 3:59 PM)

yuku tester casey @ 20 posts per page

• 40 pages in forum page pager
• new post icon takes me to blank page 40
• needed to navigate to page 39, then navigate to page 40 via page 39 pager to find newest posts

[1992casey]

I'm guessing that for most members, the new post icon in the "next manager topic" takes you to the correct post about three times out of twenty. Does that sound right?

[TooLiveBrew]

Yeah, that's probably about right.

[1992casey]

Thanks TooLive. http://forum.brewerfan.net/images/smilies/smile.gif

 

1992casey @ 30 posts per page

• 27 pages in forum page pager / 28 pages in thread
• last post in topic: admin/mod reply #811 by TheCrew07, November 1, 2010, 5:12 PM CDT (first post on page 28)

[1992casey]

So far, we've focused on two aspects of this bug:

1. When there are hidden posts in a topic, the new post icon may take members to a blank page. The frequency of this occurrence depends on the number of hidden posts and the number of topics per page the member is viewing. This generally happens to members rather than mods and admins.
2. When there are hidden posts in a topic, the pager next to the forum page topic title fails to display the last page number of the thread. This generally happens to admins and mods rather than members.

There's a third lesser-known glitch:

3. When a link directly to a post is created and there are hidden posts in the thread, members may be taken to the wrong page. This is much more likely to affect members than mods or admins. Voilà:

ELCABALLO45 wrote: (admin/mod reply #722, member reply #708)

---

Count me in as I really don't care how much we give the next manager. It really does not bother me.

 

I honestly don't have a big problem with any of the 4 finalist. But I would put Melvin 4th on my list.

• The link works correctly when followed by admin/mod profile (@20 and 30 messages per page).
• The link breaks when followed by member-level profile (@20 and 30 messages per page). At 20 messages per page, the link takes the member to the top of page 25 when the post is actually the 18th message on page 24.[/i] At 30 messages per page, the link takes the member to the top of page 37 when the post is actually the eighth message on page 36.

Could I ask a couple of you to follow the link to ELCABALLO45's post and report back? If you're viewing 20 messages per page, you should (hopefully) see the same result as I reported in the red italicized text above.

 

Thanks for all your help. I'm just about ready to report this. http://forum.brewerfan.net/images/smilies/smile.gif

[1992casey]

Here's a draft of what I'm going to report. I have to double-check the sample reports to make sure they're recorded properly. I concentrated on the "next manager" thread.

 

If I'm missing something or have made an embarrassing typo, please let

me know. http://forum.brewerfan.net/images/smilies/smile.gif

 

Items 1 & 3 in the message directly above are actually the same thing, so I've combined them into item 1 below.

 

When it's time to vote, I'll post a new topic.

Summary:

1. When a member-level profile views a topic with hidden posts,

   the hidden posts aren't subtracted from the total number of posts.

   Because of this, when clicking on a link that points directly to a post,

   the member is frequently taken to a page that's ahead of the page the

   post is on.

   This is most often seen when

   a member-level profile clicks on the "new post" icon next to the topic

   title on a forum page and is taken to a blank page at end of the

   thread. It also occurs when a member clicks on a link

   pointing directly to a post within a thread.

2. When a moderator or admin loads a

   forum page and the topic contains hidden posts, the hidden posts aren't

   added to the total number of posts. The pager next to the topic will

   frequently display fewer pages than what are actually in the

   topic.

Reproducibility:

This depends on the total number of posts in a topic, the number of

hidden posts in a topic, and the number of posts per page a user is

viewing. (Adjusting one's posts per page setting doesn't eliminate the

bug; it only changes when the problems kick

in.)

 

Operating system:

All

Browser / Browser Version:

All

 

Steps To

Reproduce:

1. Member-level: As many

   "direct-to-post" links show breakage, you don't have to wait for the

   "new post" icon to mess up in order to land on the wrong page. Looking

   at the examples below in a member-level account set to display 20 posts

   per page should do the trick.

   Sample reports from

   members [+]

   All examples are from the Brewers' Next

   Manager

   topic.

   [li]http://brewersfandemonium...eply/658849#reply-658849
   [li]link should lead to

   member reply #549 (admin/mod reply #562) on member page

   28

   • member is taken to member page 29

     instead[/li]

   • http://brewersfandemonium...eply/659452#reply-659452
     [li]link should lead to

     member reply #553 (admin/mod reply #566) on member page

     28

     • member is taken to member page 29

       instead[/li]

     • http://brewersfandemonium...eply/659546#reply-659546
       [li]link should lead to

       member reply #571 (admin/mod reply #584) on member page

       29

       • member is taken to member page 30

         instead[/li]

       • http://brewersfandemonium...eply/672854#reply-672854
         [li]link should lead to

         member reply #589 (admin/mod reply #602) on member page

         30

         • member is taken to member page 31

           instead[/li]

         • http://brewersfandemonium...eply/673075#reply-673075
           [li]link should lead to

           member reply #690 (admin/mod reply #704) on member page

           35

           • member is taken to member page 36

             instead[/li]

   [/li]
2. Admin/mod-level:
   [li]With a moderator- or administrator-level

   profile, go to this forum: Administrator -

   moderator pager bug samples. Account preferences can be set to

   display 10, 20, or 30 posts per page.

   1. Note the number of pages listed in the

      pagers next to each topic title.

   2. Open each topic and note that the last page

      number listed on the forum page isn't the last page of the

      thread.

   (If a staff account doesn't produce the

   results described in the topic

   titles and leads, feel free to log into support.brewersfandemonium.

   "He's" a moderator.)[/li]

Actual

result:

1. In topics with hidden posts,

   clicking "direct-to-post" links frequently takes members to a later page

   in the topic than intended.

2. On forum pages, when topics contain hidden

   posts, administrators and moderators frequently see the pager display

   fewer pages than are actually in the

   topic.

Expected

result:

1. Clicking on "direct-to-post" links should take

   members directly to the correct message.

2. The pager next to topic

   titles should display the correct number of pages to admins and

   mods.

[GAME05]

this has been a ton of work you've done on this subject, Casey. thanks. this obviously isn't your paying gig, so we all appreciate the hours you've put on this. this has been my most annoying bug for a long time, and i rarely make the effort to do all the clickthroughs to read new posts when this problem comes up. hopefully this problem will get a lot of votes and Yuku will realize that this is a bug that effects how long Yuku visitors stay on the site.

[1992casey]

Thanks to everyone who's helped out with this. Here's the voting information:

 

Important! Please vote on these Yuku issues (including the "blank last page" bug)

[TooLiveBrew]

1. http://brewersfandemonium...eply/675734#reply-675734

 

2. 20 posts/page

 

3. Blank page

 

4. Backupcatchers, posted 11/5 at 1:43p CT, starts with "If we could get a Cappy deal done quickly that would give us more options with a Prince trade."

 

 

I hadn't seen the blank page bug on this short a topic prior to this, and that's the only reason I'm posting this.

 

(reply #19/21 in topic --1992)