Anyone here use or try Spyware Doctor or good with computers?

[danzig6767]

I'll try to keep this as brief as i can

 

I'm not good at all with computers. My extent of computer usage is turning it on and surfing the net, that's pretty much it since i quite playing poker online. I also know little about how computers work or how to fix problems when they arise. I'll have an issue and get told to do this or that, in most cases i won't understand what exactly i'm being told to do.

 

Well about maybe a month ago my daughter clicked on something in one these ringtone sites, chat icon, addon stuff for Myspace, and/or from Limewire that got my our computer infected with spyware. Between running scans with Adware and my AVG virus scans, i thought the spyware was mostly gone because all the annoying popups stopped except for one mortgage popup that only popped up once while turning on the computer vs 10 different popups per minute. There were still programs in my program files that didn't belong and that wouldn't allow me to delete them, but i didn't care because the computer was no longer under attack it seemed.

 

Well a few days ago i turn on the computer after my kid was on it earlier, it was spyware and popup hell. I try doing a system estore to an earlier date, but it never allows me to do one.In a few minutes, say 25-30 popups about various spyware removers, car adds, toolbar adds, etc would take over the computer. So ran Adware/AVG and it finds and removes all kinds of things, doesn't stop the popup attack. I download and run Spybot scans numerous times, it removes many bugs, still though popups everywhere. I get told to try Spyware Doctor, it finds way more than Spybot and the basic scans, but while it stops the popups, i get a message every few seconds saying

 

Malicious Action Blocked

 

Spyare Doctor has blocked an application firefox.exe attempting to access a file.

 

Path: C:/WINDOWS/SYSTEM32/FTPDLL.DLL

 

Threat: Trojan-Dropper.Small!sd5

Risk Level: High

 

Everytime i ran a basic scan though, it would show that all the other bugs gone except for this one virus Trojan-Dropper.Small!sd5 was still there, anywhere from 5-9 pieces of it. Each times i'd delete it and scan again, there was Trojan-Dropper.Small!sd5.

 

Finally i tried the full scan of everything, it finds 16 different medium to high risk threats and 149 infections. In fact under Trojan-Dropper.Small!sd5, there were 64 infections by that one virus. The frustrating thing is, whenever i click the button saying fix each clicked threat, it starts removing them and always freezes about half way through. Run the scan again, finds the same stuff, but freezes up or my computer restarts on it's own before the bugs gets deleted.

 

I'm right about ready to either take a hammer to the computer or or take it in, but i fear getting raped by the fixer because i'll be like the lady who takes her car to the garage for a tune up and gets convinced she needs a 3000 dollar new transmission.

 

Any ideas for what i could do or try next before taking the computer in and not having any idea when i get the bill if the charge was fair or i'm getting ripped off big time?

 

Thanks in advance if anyone is kind enough to take time and respond.

 

 

 

 

[bullox]

Google is your friend.

 

I googled the trojan name and came up with a solution:

 

http://forums.techguy.org/malware-removal-hijackthis-logs/595016-solved-computer-hijacked-2.html